ABOUT ME
I love crafting incredible
experience.
Whether it's a lifetime customer journey, or a facilitated workshop moment, I bring deep curiosity, end-user empathy, and razor-sharp strategy to actualizing the ideal experience.
I draw on my skillsets below to make it all happen - to lead, collaborate, tell a story, and inspire other towards action.
Facilitating a workshop for USP
MY SKILLS
Research 🔎
I start every project with a beginner's mind, and a mission of in-depth understanding.
Interviews
Surveys
Usability Testing
Ethnography
Data Analysis
Product 📦
With start-up and agency experience, I've honed a deep product sense and skillset.
Product Strategy
Product/UX Design
Agile Methodology
Lifecycle Management
Prototyping & Wireframing
Visual Design 🎨
I leverage my design eye to create compelling visuals for maximum impact deliverables.
Illustration
Typography
Presentation Design
Visual Storytelling
Rapid Prototypes
Strategy 🧠
I love transforming complexity and ambiguity into simple, high-impact plans of action.
Market Analysis
Strategic Planning
Business Model Development
Prioritization
Brand Definition
Facilitation 👩🏻🏫
I've designed and facilitated hundreds of
workshops and design education courses.
Facilitation Techniques
Stakeholder Engagement
Idea Generation
Visual Facilitation
Curriculum Development
Leadership ✋🏼
Empowering people and teams is always at the foundation of my work.
Strategic Vision
Coaching & Mentorship
Change Management
Thought Leadership
Team Culture Development
PERSONAL INTERESTS
Calligraphy & Hand-Lettering
Custom commissioned pieces for weddings, bridal showers and other life events.